As (this) business landscape evolved to encompass emerging digital platforms, increased globalisation, and more stringent regulatory environment, the importance of communications—and, specifically, the corporate communication function—has morphed from a backroom tactical department to a strategic liaison between the organization and its many stakeholder groups, all of whom have significantly more control over companies’ reputations and bottom lines

P. A. Argenti and C. M. Barnes in Digital Strategies for Powerful Corporate Communications