"When you hear the story of how a company was born, or you hear a story about the impact an organization has had on a customer’s life, or about the unique experience of a group’s staff member or partner, you feel an emotional connection with that company. Social media, especially blogs and online videos, allow you to share your stories with your customers, prospects, and the world, further building powerful connections"

— D. Kerpen in Likeable social media

"When a brand listens to their consumers in online spaces by using data, they better understand what they like; then they can build relationships with consumers and also provide content around the topics their consumers love"

— JR Little in Listening Brands — How Data is Rewriting the Rules of Branding

"If social media is a conversation, you can’t possibly be an active participant without asking questions"

— D. Kerpen in Likeable social media — How to Delight Your Customers, Create an Irresistible Brand, and Be Amazing on Facebook, Twitter, and More

"Five questions you can ask your community anytime
1. What would you like to see more of in this community?
2. Who are you inspired by most.
3. Where is the most interesting place you’ve used our product?
4. When did you first use our service?
5. Why do you like this page?"

— D. Kerpen in Likeable Social Media - How to Delight Your Customers, Create and Irresistible Brand, and Be Amazing on Facebook, Twitter, Linkedlin, Instagram, Pinterest, and More

"Our ability to utilise social media effectively will come down to having interesting and useful content to share, and being willing and able to engage in an open and authentic way"

— D. Rowles in Digital Branding — A complete step-by-step guide to strategy, tactics and management

"The Social Media Purpose Brief is definitely a common missing piece in a social media program. The Brief is not meant to stifle social media or make people feel like there’s more paperwork to be created. Rather, it’s meant to make sure the social media profiles initiated on behalf of the company have a strategic purpose and will be administrated properly for success"

— D. K. Breackenridge in Social Media and Public Relations — Eight New Practices for the PR Professional

How to measure your organisation social media impact?
Social media space and popularity metrics are not necessarily what you want to spend a lot of time and energy on.
Especially when the value of a follower is almost zero, if the follower does not...

How to measure your organisation social media impact?

Social media space and popularity metrics are not necessarily what you want to spend a lot of time and energy on.
Especially when the value of a follower is almost zero, if the follower does not help you meet your communication objectives.
That is why measurement, analysis, and reporting need to be always taken in their context.

Still, to be effective a social media programme must be measurable. But it should be done conforming with the objectives and targets it aims to influence.

There are four pillars of a social media measurement: monitoring, measurement, analysis, and reporting.

1) The monitoring means listening with purpose, which gives to your data value.

2) The measurement represents quantifying relevant data.

3) The analysis is the interpretation of the gathered data and the amount of insights you draw from it.
The analysis allows your social media team to see where must focus its efforts further.

4) The reporting must be efficient, timely, precise, and to the point.
It delivers not only the data but contextual actionable insights on the path to attain your objectives.

Interested in building your social media programme or creating measurement practices for your social media programme?

Based in Brussels, Page in extremis is a communication agency that makes brands conversational. We help organisations manage their communities, engage with their stakeholders and convey their messages through social media.

For more information:
www.inextremisdigital.be and www.inextremis.be

How to maximize your presence on social media?
Images are the most popular type of content shared by experienced social media users.
On social media, the best images catch the eye, entertain, spur emotions, or broadcast inspiring messages.
The social...

How to maximize your presence on social media?

Images are the most popular type of content shared by experienced social media users.

On social media, the best images catch the eye, entertain, spur emotions, or broadcast inspiring messages.
The social media users often share branded images that help the impact of their messages and the build of their online brand reputation.

There are real benefits to creating unique visual posts for your organization.

Building a set of original graphical images is a great solution to boost you content on social media.
There are a couple of good practices for the social media graphics like the use of a consistent color palette, the use of photo filters and fonts that reflect your brand personality.

Images can also be of several types like photographies, drawings, typographic visuals, and many more.
But one of the most prolific types of images used on social media are the infographics.

Information graphics or infographics are graphic visual representations of information, data or knowledge intended to present complex information quickly and clearly.

With the need to cope with increased amounts of data and at the same time increase quality and productivity, infographics like charts, graphs, and map are mainly used for operational purposes.

Infographics can improve cognition by utilizing graphics to enhance the human visual system’s ability to see patterns and trends.

The process of creating infographics is related to data visualization, information design, or information architecture.

The communication agency, Page in extremis, can help you deploy a consistent set of infographics that can become the backbone of your visual presence on social media.

The communication agency creates and refreshes corporate and institutional brands and develops digital and printed media.

Page in extremis has defined a proprietary process to reach the best results. The process includes the monitoring and the several quality checks, specially developed to provide a maximum of comfort to its clients.

For more information: www.inextremis.be 

and www.inextremisbranding.be 

and www.inextemisdigital.be

Which structure should you best implement for your social media programme?
Mainly two types of structures are competing: the centralised model versus the decentralised!
Each model has its own strengths and weaknesses.
When you develop the structure...

Which structure should you best implement for your social media programme?
Mainly two types of structures are competing: the centralised model versus the decentralised!

Each model has its own strengths and weaknesses.
When you develop the structure of your social media programme, you need to consider which type of model matches best your organisation’s needs and culture.

In a centralised model, a central entity, called “the hub”, creates the message, the content, the strategy and makes all the decisions for the entire social media programme.

Advantages:
- a complete control over the message and the content,
- a complete control over the execution of the programme,
- collaboration is easier.

Disadvantages:
- a tendency to become bureaucratic,
- it encourages a “corporate style” instead of creating human connections.

In the scenario of the decentralised model, the central hub it is joined by multiple satellites that can also create their own specific messages and content.

Advantages:
- topics are driven by direct initiative,
- the team that feeds the discussion brings deep insights,
- it brings competency in the discussed field,
- a convenient friendly tone it is used.

Disadvantages:
- the control is more difficult,
- there is a risk of ineffective scatter.

Whatever your choice may be, your social media programme must be carefully installed.
Interested by implementing a social media programme in your organisation? Email us: mailto:digital@inextremis.be

Based in Brussels, Page in extremis is a communication agency that makes brands conversational. We help organisations manage their communities, engage with their stakeholders and convey their messages through social media.

For more information:
http://www.inextremisdigital.be
http://www.inextremisdigital.eu
http://www.inextremis.be

"On the YouTube One Channel layout, you can show a trailer that will only appear (and autoplay!) to people who are not already subscribed to your channel. This is the perfect chance for you to let viewers know what your channel is all about and tell them why they should subscribe. Keep it short and to the point, eye-catching - and include a clear call to action, inviting your audience to subscribe"

— A. Macarthy in 500 Social Media Marketing Tips

"Beyond the social networks, are there particular forums or online communities that your audience frequents? Where do they get the information they need to solve a problem they have? Take the time and find out because those are the places you want to be"

— N. Smith in Successful Social Media Marketing

"Clearly, social media is working only for individuals or small groups. To make social media work for the entire company, there must be a coordinated effort from the development of the content to how the information is shared"

— D. K. Breackenridge in Social Media and Public Relations — Eight new practises for the PR Professional 

A brand’s image can be severely impacted by a multitude of online conversations resulting from a single insipid incident.
Fortunately, by the same token, a brand can be refreshed (or even rebuilt) through an effective and well-managed use of social...

A brand’s image can be severely impacted by a multitude of online conversations resulting from a single insipid incident.

Fortunately, by the same token, a brand can be refreshed (or even rebuilt) through an effective and well-managed use of social media.

Nowadays, It is almost unthinkable to have a social media program without some sort of digital Brand management role embedded into it.

The role of the digital Brand management consists of four principal functions:
- Representing an organisation online,
- Being the voice of the “community” inside the organisation,
- Mediating online debates,
- Keeping contents fresh and interesting.

Create a digital brand management practice consists of developing a communications infrastructure that can deal with the growing breadth of media channels used by both the organisation and the public to communicate with each other.

Located in Brussels, the communication agency, Page in extremis help you develop your social media as a way to protect and strenghten your brand—and set up your social media programme accordingly.

Page in extremis is a strategic communication agency. We build brands and we strengthen reputations of leading institutions, European associations and international corporations.

Source: http://www.inextremis.be

"As much as the media world has changed, increasing in size and scope, you have an incredible advantage to strategically organise your social media communications (…) and to use Web 2.0 technology (…) to learn more about the people you want to reach and engage"

— D. K. Breakenridge in Social Media and Public Relations — Eight New Practices for the PR Professional

"As well as Knowledge Graphs and news articles, Google favours social media updates that are popular in its top search rankings. It is a good position, albeit only temporary, that you can get to by making sure all your posts are fully optimized"

— M. J. Brown in Social Media Marketing